REFUND POLICY
Refund Policy
ARTC Bookkeeping Services (“ARTC,” “we,” “our,” or “us”) is committed to providing professional bookkeeping services with clarity and integrity. This Refund Policy explains how payments, cancellations, and refunds are handled.
1. Fees and Payments
All fees for services are discussed and agreed upon prior to the start of work. Payments may be required upfront, monthly, or per project, depending on the service arrangement.
By submitting payment, you acknowledge and agree to this Refund Policy.
2. No Refunds for Services Rendered
Due to the nature of bookkeeping services, payments are non-refundable once work has begun. Time, labor, and professional expertise are expended immediately upon service initiation.
This includes, but is not limited to:
• Monthly bookkeeping services
• Catch-up or cleanup bookkeeping
• Payroll processing support
• Consultation or review services
3. Cancellations
Clients may cancel services by providing written notice via email. Cancellation will take effect at the end of the current billing period unless otherwise stated in writing.
No refunds will be issued for:
• Partial months of service
• Completed work
• Work already in progress
4. Errors or Service Issues
If you believe an error has occurred as a direct result of our services, please notify us promptly. We will review the issue and, if appropriate, correct the error at no additional charge.
Refunds will not be issued for issues caused by:
• Incomplete or inaccurate information provided by the client
• Delays in document submission
• Third-party software or platform issues
5. Exceptional Circumstances
In rare cases, refunds or credits may be issued at our sole discretion. Any such exception does not create a precedent or obligation for future refunds.
6. Contact Information
Questions regarding this Refund Policy may be directed to:
Email: info@artcconsulting.net